Director of Digital Services | Energy Circle, LLC

Director of Digital Services

DESCRIPTION

The Director of Digital Services oversees the technical disciplines of website design and development. This role has a deep understanding of website design and development best practices including SEO, Accessibility, UX/UI, Information Architecture and Content Strategy. This role also has a firm grasp of digital marketing tactics and tools - especially those involved with Paid Advertising on channels like Google Ads (Paid Search, Remarketing, Display & Video), Spotify, Google LSA’s, and Microsoft Ads. Understanding how other digital marketing services integrate with and support performance of websites and paid advertising is a crucial part of this position. This role will need to speak intelligently across multiple disciplines - they are the liaison between technical developers and project managers and marketing strategists and clients.

Skills & Experience:

  • Web UX/UI Strategy & Design and Information Architecture
    • Wireframing, site mapping, audits / evaluations, etc
    • Experience with lead generation conversion optimization for websites a big plus
    • Graphic / web design skills a big plus
  • Technical Requirements Gathering, Scoping / Specification Development
    • Technical and functional specifications
    • Scope and technical documentation
    • Statement of Work and Change Order development
  • Expert level Project / Product Management
    • Experience with PM software (Asana, Basecamp, Teamwork, etc)
    • software product or project management a big plus
    • familiarity with agile processes, and workflow management
    • PM Certifications a big plus
  • Expert level understanding of and experience with Google Analytics
    • Experience with other Google Web Tools: Search Console, Google Tag Manager, Google Data Studio, Google Local Service Ads, and Google My Business
  • Strong familiarity with both Drupal and WordPress CMS platforms
    • Other CMS platforms a plus (Shopify, Wix, Squarespace, Magento)
  • Skilled solution oriented, independent troubleshooter
    • Willing and able to asses a problem or challenge and test solutions on your own or in collaboration with a team
  • Excellent written and verbal communication skills
    • Internal team communications - works with direct reports, and across departments and organizational tiers to clearly and effectively move projects and initiatives forward
    • External / Client Facing Communications - works with clients to listen and understand business objectives, challenges and opportunities, and translates them into marketing and web strategies.
  • Data driven, strategic thinker
    • Uses data to inform and optimize decisions
    • Able to manipulate, analyze and communicate insights and conclusions drawn from data

Requirements

  • BA or equivalent work experience in Digital Marketing (agency experience a plus)
  • 5+ years of experience managing digital and/or technical projects (website / software development - Wordpress and preferably Drupal)
  • At least 1 year experience in IA design developing wireframes, IA diagrams and sitemaps (database design, technical / functional specifications experience will be enormously helpful but not required)
  • Experience managing a team - recruiting and hiring, training and performance evaluation
  • 2-3 years experience working with and/or building websites in Drupal and Wordpress CMS - basic html & CSS strongly preferred

Benefits

  • Autonomy and opportunities for growth

  • Full time salary + benefits

  • 401(k); eligible upon hire (no match)

  • Commuter benefit program

  • Dog-friendly office

  • Awesome people and zero tolerance for assholes

  • Remote, in-office and blended work environment options*

*We are happy to offer flexible options for both in-office and remote working, especially during this time. We will consider both local, Maine based and remote candidates for this opportunity, and will work with the selected candidate to plan a safe and comfortable onboarding and training process when the time comes. 

COVID-19 HIRING & OPERATIONS STATEMENT:
We are working hard to accommodate remote, in-office and blended work options for employees. Energy Circle’s downtown Portland, ME office is equipped with high efficiency, state-of-the-art heating and cooling, with an independent ventilation system tuned to  optimize indoor air quality and a healthy working environment. We continuously measure the indoor environment with a commercial grade, RESET-certified monitor, and make the data accessible to everyone. Since COVID, we have increased ventilation rates, added HEPA filtration and beefed up surface cleaning procedures. To date, we meet or exceed the “high performance” target for RESET’s Commercial Interiors Standard. We will continue to follow guidance from health and safety authorities, with the goal of offering a choice of working environments that first and foremost prioritize the health and safety of our team. More information is available upon request.

OUR COMMITMENT TO INCLUSIVITY:
Energy Circle is an Equal Opportunity Employer, and we strive to assemble a team of thoughtful, talented, and diverse employees who are invested in issues directly related to our mission, including environmental justice. We believe the more people with different backgrounds, cultures, perspectives, and experiences, the more successful our company will be, and we are always on the lookout for volunteer opportunities that support our mission in the surrounding community.

To Apply:

Please complete the form, attach your resume, and a cover letter explaining why you have the skills and experience for this position. No phone calls, please. We'll make every effort to respond to serious applicants but if you do not meet all of our requirements or fail to submit the requested information, you probably won't hear back from us