Scott Libby spent his first 25 years in HVAC insisting heat pumps didn't belong in his home state of Maine. Today he runs Royal River Heat Pumps, a 40-person company that installs nothing else. Maine has since become the country's heat pump proving ground: installations have crossed 200,000, oil's share of home heating has fallen from roughly 70 percent to half, and hundreds of contractors now compete for the work.
In this episode of The High Performance Edge, Peter Troast talks with Scott about how to stand out in a crowded market, not by being the biggest or chasing every rebate, but by being the best. Scott's instinct has always been to design for the home and its occupants first, and to refuse to compromise the work just to qualify for an incentive. It's a front-row account of how the Maine miracle happened, and a blueprint for high performance contractors anywhere watching their own market begin to turn.
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